Warranty

The Wingmate Breathalyzers are covered by warranty in Australia.

Register your product warranty online by clicking on the button below. Make sure to upload a copy of your proof of purchase for future warranty purposes.

By registering your warranty online with us, you also get the convenience of regular calibration reminder emails so you don’t miss a calibration. This ensures that your breathalyzer is maintained regularly and calibrated for accuracy.

(Redirects to my.andatech.com.au for warranty registration)

 

Please refer to your owner’s manual to verify the terms and conditions of your product warranty.

If you have any questions, please contact us for help.

 

Warranty Details

It is our aim to provide you with quality products that you can trust. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The Guarantee
The product is guaranteed to be free from defects in workmanship and parts for a period of 12 or 36 months from date of purchase (check your product page or manual for warranty length). Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion, solely at our option with no charge for parts and labour. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Trade Practices Act and similar state laws.

Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket or receipt as proof of purchase and as proof of date on which the purchase was made. The purchase docket (or a copy) or receipt must be presented with the warranty when making a claim under this warranty.

Service during the Warranty Period
To claim for warranty, contact us on 1300 800 200 or support@andatech.com.au to get an RA# (Return Authorization Number). Ensure that the RA# is clearly stated on the outside of the packaging and that the product is properly packaged so that no damage occurs to the product during transit. Shipping of the product back to us for warranty will be at your cost. A product return without the RA# or proof of purchase will not be accepted.

Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced. This warranty does not cover manuals and packaging.

Normal Wear and Tear
This warranty does not cover normal wear and tear to the product or parts.

Exclusions
This warranty does not cover:

  • Calibration costs.
  • Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor.
  • Any product that has been damaged by a lightning strike either directly or indirectly or a main power surge or liquid ingress.
  • The product if it is located outside of Australia.
  • Any damage caused by improper power input or improper cable connection.